Returns

 

No return requests will be accepted on items that have been delivered without any damages or defects.

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Replacements

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If the product has a genuine quality/manufacturing defect, a full refund or replacement will be offered for your order against the photo and video of the package and the contents.

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Although we ensure the highest quality of packing each order, there might be very rare circumstances of damage when shipping.

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Cancellations

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Cancellations made before dispatch, will receive a 100% refund. Our customer care team will look into the issue and revert within 24-48 hours.

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For cancellations post dispatch, our delivery partner might still attempt to deliver your order. In this case, kindly do not accept the order. The order will then be returned back to its source. Once our delivery partner updates the shipment status as “RTO (Return to origin) initiated”, we will initiate the refund within 5 to 7 business days after a 10% deduction as transactional fee.